PAYMENT TERMS 2027

Once you have submitted a fully completed booking form, you will receive an invoice from us. You must then pay a deposit of 30 per cent immediately. The person making the booking is jointly and severally liable for the payments. The remaining amount must be paid two months before the start of the holiday. The invoice amount is split into a sum to be paid in advance (comprising the cost of accommodation and the boat) and a sum to be paid on arrival. Failure to pay the outstanding balance on time, or failure to pay it at all, will result in the loss of your right to the holiday.

You must pay the deposit within 5 days; by law, there is no cooling-off period for travel, so once you have booked, the booker is obliged to make all payments.

Boat hire and guides are arranged by us through Catfish Camp Broers S.L. and are outside our responsibility; payments to Catfish Camp Broers are handled by us.

SEGURETY DEPOSIT

On arrival at your holiday destination, you must pay the amount due on the spot, together with a €150.00 deposit for the fishing boat and/or a €150.00 deposit for the flat in Caspe. The deposit for the full guiding package is €300.00. Payments in Spain can only be made in cash. The deposit consists of 50 per cent for Catfish Camp Caspe and 50 per cent for S.L. Catfish Camp Brothers.

Petrol: On arrival, Catfish Camp Brothers S.L. will charge you for one tank of petrol for boat hire and half-guiding at the daily rate. You may return the boat empty at the end of your holiday. Any remaining fuel will not be charged.

CANCELLATION Catfish Camp Caspe and Catfish Camp Broers S.L.We advise you to take out cancellation insurance with the ANWB, a bank or your insurance agent immediately upon receipt of the invoice. Any amounts already paid will not be refunded by us, Catfish Camp Caspe and Catfish Camp Broers S.L., in the event of cancellation (nor in the case of a partial cancellation involving one or more people; the amount paid will be divided by the number of people). The portion payable by the person or persons cancelling will not be refunded or deducted from the outstanding balance of those who do not cancel. In the event of cancellation, you will receive a cancellation confirmation from us which you can submit to your insurer.

If you cancel up to 2 months before your arrival, you are obliged to pay the deposit in full at all times.

If you cancel less than 2 months before your arrival, you must pay the full amount.

Only cancellations on medical grounds or due to serious family circumstances will be accepted as valid reasons for cancellation. We require a statement from your doctor.

If you have booked your trip with several people and one of these people is unable to travel due to unforeseen circumstances, this is not a valid reason for Cancellation by other travellers, excluding groups travelling as a family (father, mother and children).

In the event of unforeseen circumstances (natural disasters, epidemics or government-imposed restrictions), no refund of the travel costs will be given.

If Spain imposes an entry ban or if travel within Spain is not possible, we offer the option to rebook your holiday once, free of charge, to a later period within the calendar year in which your booking falls.

FISHING LICENCEYou can only order your fishing licence from us in advance; this is a service provided by Cafish Camp Caspe and we are under no obligation to do so. These licences are valid in the province of Aragon. The licences are valid for one year. The Spanish authorities require your full first name and surname, address, date of birth, passport or identity card number, and a copy of your identity card or passport (you must email these to our address in Spain: catfishcampgert@gmail.com). If we do not receive the complete details in good time (two weeks before your departure), we cannot guarantee that you will have a fishing licence in time. We can only process licence applications that have been sent in full by email (not via WhatsApp).  The Spanish authorities require a fully legible copy; you may only obscure the bottom line containing your national insurance number. The copy must not have been taken using the government app, as this cannot be processed by the Spanish authorities.

ACCOMMODATION AND BOATSACCOMMODATION AND BOATSYou must leave the accommodation hired from Catfish Camp Caspe and the boats from Catfish Camp Broers S.L. in their original condition at the end of your holiday. Any damage or severe soiling will be charged at replacement cost. Furthermore, it is forbidden to use items belonging to the accommodation (such as towels, sheets, pillows, chairs, cutlery, plates and pans) outside the accommodation. You will be charged for any linen that is unnecessarily soiled. Catfish Camp Caspe is not liable for damage to or loss of personal belongings stored on the boat or in the accommodation provided by Catfish Camp Caspe and Catfish Camp Broers S.L. Nor are the aforementioned parties liable for personal injury. Before you are given access to the boat, you must have paid the deposit and signed the hire agreement. You will be briefed on any known obstacles at that time and must adhere to these. You are personally liable for any damage to or loss of the boat, engine and accessories. The boat must be left clean at the end of each day’s fishing. You are also liable for any damage to or loss of other items, such as fishing rods and fishing line.

It is not permitted to stay in the accommodation or on the boats with more people then booked. Use of the boats is reserved for guests of Catfish Camp Broers.

We are never responsible for water levels or other matters beyond our control.

PHOTOS OR FILMPhotos taken during your holiday may be used by Catfish Camp Caspe and Catfish Camp Broers S.L. for promotional purposes. If you do not wish this to happen, please inform us on arrival.

Privacy legislation The copies of your passports that we request will only be used to apply for fishing licences and will be destroyed afterwards. On arrival, you will be asked to present your passport or ID card; we are required by Spanish law to register you with the Spanish Tourist Register, and you must cooperate with this.

Arrival times are between 2.00 pm and 8.00 pm; if, due to circumstances, you arrive later, you must notify us in good time. Arrival after 10.00 pm is not possible. In that case, you will need to wait until the following morning after 9.00 am.